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RLV PRODUCTIONS, LLC
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620-719-6168
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620-719-6167
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Videography Services of Pittsburg, Kansas
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Frequently Asked Questions
Do you provide High-Definition Services?
YES! ALL OF OUR SERVICES IS RECORDED IN 1080p HIGH DEFINITION.
WE NOW OFFER HIGH DEFINITION VIDEO ON BLU-RAY DISCS AS
WELL AS STANDARD DVD OF THE SAME VIDEO.
How far are you willing to travel from Tulsa?
WE'RE WILLING TO TRAVEL ANYWHERE! HOWEVER WE DO CHARGE EXTRA TO TRAVEL BEYOND THE 100 MILE RADIUS OF TULSA, OK
(ESPECIALLY THOSE THAT REQUIRE AN OVERNIGHT'S STAY). DEPENDING ON LOCATION & LENGTH OF TRAVEL, THERE WILL BE AN EXTRA
CHARGE TO HELP COVER HOTEL EXPENSES, GASOLINE, ETC.
Do you accept Credit Cards?
WE CURRENTLY OFFER CREDIT CARD TRANSACTIONS VIA PAYPAL. IF YOU CHOOSE THIS OPTION, WE'LL NEED TO EMAIL YOU AN INVOICE.
How come you need full payment before services are rendered?
THIS IS TO PROTECT US FROM NON-PAYMENT AFTER THE SHOOTING HAS BEEN DONE, EDITING AFTERWARDS, ETC. WE'VE HAD IN THE
PAST MADE ATTEMPTS TO CONTACT CLIENTS AND WE NEVER HEAR FROM THEM AGAIN WHICH IS WHY THE DEPOSIT IN NON-REFUNDABLE.
BY THE DAY OF THE WEDDING. SO UNFORTUNATELY THE FULL FEE IS DUE. HOWEVER IF YOU DON'T KNOW HOW MANY EXTRA DVDS YOU
WILL NEED THAT'S FINE. WE CAN DISCUSS THAT LATER. JUST THE SERVICE FEE IS DUE ON THE DAY OF THE WEDDING.
Can we make small payments a little at a time?
YES!! AS LONG AS THE $250.00 RETAINER HAS BEEN MADE, YOU CAN MAKE SMALL PAYMENTS OF THE REMAINING BALANCE TO US AT
ANYTIME. BUT WE STILL NEED FULL PAYMENT BEFORE THE WEDDING.
How long does it normally take for us to receive our videos after our wedding?
Shooting the day of the wedding is only a small part of the wedding video. Editing is about 75% of the service, which does take time. We go through
everything. We check and recheck the video for any errors before we send the finished video out. Please allow at least 4 - 6 months before your
wedding video is complete. This time is also alloted if there are wedding videos before you that need to be edited especially in the peak months of
the year.
Do you attend the Rehearsal?
YES. THIS ALLOWS US TO COORDINATE WITH THE MINISTER, WEDDING COORDINATOR, SOUND BOARD OPERATOR FOR THE CEREMONY,
AND VISIT WITH THE BRIDE AND GROOM FOR A FEW MINUTES. IF YOUR DVD PACKAGE HAS US SHOOTING THE REHEARSAL, THEN THAT IS
WHAT WE'LL DO, IF NOT, YOU CAN HAVE IT INCLUDED IN YOUR VIDEO AS AN ADD-ON FOR $300.00. THE PURPOSE FOR THE ATTENDANCE
IS SO WE CAN GET AN IDEA WHERE WE WILL BE ABLE TO SHOOT AS WELL AS TEST EQUIPMENT OUT TO MAKE SURE EVERYTHING RUNS
SMOOTHLY FOR THE NEXT DAY.
How will the videographer be dressed at the wedding?
WE DRESS COMFORTABLY, WE ARE USUALLY SEMI-FORMAL WITH A NICE POLO SHIRT AND SLACKS. WE'LL BE MOVING AROUND A LOT
THROUGHOUT THE DAY AND ON OUR FEET FOR QUITE SOME TIME.
Do you have sample videos I can see?
YES WE DO. PLEASE CALL FOR AN APPOINTMENT TO COME VIEW THE DEMO OR WE CAN MAIL ONE TO YOU. YOU CAN ALSO GO TO OUR
VIDEO SAMPLES PAGE AS WELL.
How long have you been in business?
RAYMOND HAS BEEN IN THE VIDEOGRAPHY BUSINESS SINCE 1997. TRACIE BEGAN IN 2007, MORE INFORMATION IS ON THE ABOUT US PAGE.
What packages do you offer?
PLEASE CHECK OUR PAGE WEDDING VIDEOGRAPHY FOR PACKAGE OPTIONS.
Do you have back-up equipment that is comparable in quality to the original?
YES.
Do you use wireless microphones?
YES. WE WOULD LIKE TO USE THEM ON THE OFFICIANT AND THE GROOM SO WE GET THE MESSAGE & VOWS CLEAR. UNLESS YOU
SPECIFICALLY DO NOT WANT THE WIRELESS MIC, WE WILL USE THE NATURAL SOUND FROM THE CAMCORDERS. I REALLY DON’T
RECOMMEND THIS. YOUR BEST OPTION IS TO USE THE WIRELESS MICS TO GET THE BEST AUDIO OF YOUR VOWS. THERE IS NO ADDITIONAL
CHARGE FOR THIS SERVICE. ALSO WE NOW TRY TO SEE IF IT IS OKAY TO PLUG ONE OF OUR OTHER CAMERAS INTO THE SOUND SYSTEM
OF THE CHURCH. THAT WAY WE CAN GET EXCELLENT AUDIO OF THE MINISTER AS A BACKUP, OTHER PEOPLE WITH MICROPHONES, MUSIC,
ETC. IF NOT, WE USE A DIGITAL VOICE RECORDER AND PLACE IT AS CLOSE TO THE SUBJECTS AS POSSIBLE.
Do you offer Non-Linear Digital Editing?
YES, ALL OF OUR PRODUCTION IN DONE ON NON-LINEAR.
Do you have a written contract?
YES, YOU CAN DOWNLOAD ONE ON OUR CONTACT US or WEDDING VIDEOGRAPHY PAGES.
Are you unobtrusive?
WE TRY OUR BEST NOT TO BE OBTRUSIVE, BUT THERE MAY BE TIMES THAT WE INDADVERTANTLY BE OBTRUSIVE BUT IT’S NOT
INTENTIONAL.
How much do you charge for additional hours beyond the agreed contract?
ANY HOURS BEYOND THE AGREEMENT WILL BE BILLED AT $100.00 PER HOUR
Do you work with the photographer to ensure mutual cooperation?
YES, IN FACT THAT MAKES THINGS EASIER FOR BOTH, I USUALLY JUST LET THE PHOTOGRAPHER DO THEIR JOB WITHOUT ANY
INTERFERENCE AND I JUST WALK AROUND AND SHOOT. IT HELPS TO KNOW WHERE THEY ARE AT AND WHERE WE WILL BE AT SO WE
DON’T ACCIDENTIALLY WALK IN FRONT OF THEM AND VISE VERSA.
Are you there throughout the entire reception?
THAT WILL BE DETERMINED BASED ON THE AGREEMENT.
Will you go to a location (like the beach or a park) without additional charge?
YES, JUST ALLOW US AMPLE TIME TO ARRIVE AND SETUP SO WE DON’T MISS ANYTHING.
How much are additional copies of the wedding dvds?
AT THIS TIME WE CHARGE $22.50 EACH & BLU-RAY HIGH DEFINITION AT $30.00 EACH.
IS THERE A QUESTION YOU DON'T SEE HERE? CONTACT US AND WE'LL GET IT ON HERE!!
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A Member of:
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Wedding & Event Videographers
Association International
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Home Why Video? About Us Wedding Videogaphy Samples Other Services Calendar Investment FAQ's Testimonials Connections Contact BLOG
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Copyright, RLV PRODUCTIONS LLC - A Video Production Service Company
6329 S. 107th E. Ave #3 Tulsa, OK 74133 Phones: 620-719-6168 620-719-6167
EMAIL: rvail@rlvproductions.com - tvail@rlvproductions.com
Logo Design Created by Kathy Caulkins
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